By Rama Siva in India
Our lives are often filled with practical questions which we answer these days through the internet. Likewise, the lives of the poor are filled with questions that directly affect their quality of life such as “Where can I get a cheap loan?”, “What should I do about swine flu?”, “I can [...]
By Rama Siva in India
The rural bank where I work in western India is frequently a scene of intense frustration. The cause is most often malfunctioning computers. Technology stirs more negative emotion among the bank’s staff than auditors do.
Most technology problems in the bank are simple enough to be fixed by people with basic training [...]
By Rama Siva in India
Micro-financing lets the poor gain access to financial services in a form which suits them. The size of the loans and deposits are relatively small, the service is provided at the doorstep and very often the customers attend financial literacy classes in self-help groups before signing up. How important is technology [...]
